🛠️ Get Help with Our Plugins

Despite our best efforts to make our plugins as easy to use as possible, you might still run into trouble. Don't hesitate to ask us for support. We don't just want to help you fix things; we also want to learn from how you use our plugin.

Note

If you need help with one of our free WordPress plugins, please open a support request on the WordPress.org plugin forum.

How to Ask for Help

We kindly request that you keep these things in mind when asking us for help. It will allow us to assist you much faster and more accurately!

• Provide a link to your website. If possible, share the link to the specific page where the issue is occurring.
• Describe the errors you are seeing. These details tell us a lot about what we need to do to fix things. A screenshot of the error is also very helpful!
• Tell us which version of WordPress you are using (if a WordPress product). You can find this info in the "At a glance" section of your website’s admin Dashboard.
• Tell us which version of the product you are using. Please consider updating to the latest version, as it usually contains fixes for problems we have found in the past.

A Note on Support Priority

We will try our best to answer everyone in a timely manner, whether you are a paid user or not. Paid users do, however, have a right to priority support. If you are in need of this type of immediate assistance, please consider buying a paid version of the product.